[Keynote 1][Keynote 2][Keynote 3]
As part the globalization trend, enterprises are facing a serious challenge of needing to be globally consistent and locally nimble at the same time. Recent rapid evolution of Web 2.0 and real-time event driven architecture served as the catalyst for new paradigms in enterprise information composition, and potentially enable much more flexible real-time global collaboration. This new paradigm will have profound impact on the enterprise IT architectures. The current state-of-the-art approach in enterprise information composition is often based on data federation and information integration. However, many information composition tasks can be much better served through Situational Applications (i.e. applications that are mash-uped for addressing some of the immediate business problems). A new class of integration technologies, also known as enterprise information mashup fabric, will emerge to serve these tasks. Meanwhile, there is also an emerging trend towards real-time business assurance in which enterprise wide information integrity is ensured through technologies such as provenance (who has done what on this information) and policy automation to facilitate "trusted" and fully automated information composition.
Chung-Sheng Li received the BSEE degree from National Taiwan University, Taiwan, R.O.C., in 1984, and the MS and PhD degrees in electrical engineering and computer science from the University of California, Berkeley, in 1989 and 1991, respectively. He has been with the Computer Science Division at the IBM T.J. Watson Research Center as a research staff member since Sept. 1991, and has assumed various management and technical leadership positions throughout the years. He is currently the department group manager for the Security, Privacy and eXtensible Technologies department.
His research interests include governance, risk and compliance, continuous assurance, event driven architecture and applications, environmental monitoring and biosurveillance, content-based retrieval of images and image sequence, and knowledge discovery. He has initiated and co-initiated several research programs in IBM on fast tunable receiver for all-optical networks, content-based retrieval in the compressed domain for large image/video databases, federated digital libraries, and biosurveillance. He is currently the principal investigator for an environmentally related digital library funded by NASA and a bio-surveillance project funded by DARPA.
Dr. Li received a Corporate Environmental Affairs Excellence Award in 2003 for his leadership of the EpiSPIRE Environmental Monitoring project, an Outstanding Innovation Award from IBM in 2000 for his leadership and major contribution to the IBM/ NASA digital library project, and a Research Division award from IBM in 1995 for his major contribution to the tunable receiver design for WDMA, and numerous invention and patent application awards. He is currently an associate editor for the IEEE Transaction on Multimedia and the Journal of Computer Vision and Image Understanding, and the technical editor for the IEEE Communication Magazine. He has authored or coauthored more than 120 journal and conference papers and received the best paper award from IEEE Transactions on Multimedia in 2003 and one of the best paper awards from the IEEE International Conference on Computer Design in 1992. He is a Fellow of the IEEE Circuit and System Society, the IEEE Laser Electro-Optic Society, the IEEE Communication Society, and the IEEE Computer Society.
In 2020 Collaborative Working Environments will be based on collaborative systems including both general collaborative infrastructures and specific applications for supporting human-centric ubiquitous collaboration. Ubiquitous collaboration (UC) means the use of collaboration services at any stage of our work activities. UC will make possible to collaborate with anyone, at any place, at any moment as an evolution of current web 2.0 waves. UC will be achieved after research on 3 major components: contextual collaboration, mobile collaboration, and integrated collaboration. UC will require a collaborative infrastructure as the foundation of future collaborative systems for seamless collaboration among people working together. Collaborative infrastructures will offer seamlessly integrated context-aware flexible support for distributed collaboration among individuals and will draw on service-oriented reference models for massive semantic collaboration. Collaborative infrastructures will provide pro-active support for pervasive human collaboration within their own organisations, with other organisations and with virtual communities of experts and of practice. Collaborative infrastructure will provide system components that comply with the Service Oriented Architectures allowing specific applications for group-driven composition of systems components to support synchronous and asynchronous teamwork freeing users from routine to focus on creativity with an effective use of distributed knowledge and competences. Converged networks and services, context modelling and reasoning, utility-like ICT, high-level middleware (upperware) and P2P infrastructures will be part of the collaborative infrastructure needed for Collaborative systems for pervasive collaboration that offers enhanced knowledge sharing mechanisms, better decision making process and less burdensome group processes support in distributed, global networks of collaborators.
Dr. Isidro Laso is a scientific officer of European Commission, Directorate General Information Society, New working environment Unit (currently) and Electronic Commerce Unit (until 2003), and full professor of the Postgraduate Virtual School of the UPM-Cepade and of the UNED (Universidad Nacional de Educación a distancia), as well as a member of Editorial Boards and Conference Committees on ICT topics, and on the Editorial Board of the International Journal on eCollaboration. His main duties at EC-DG INFSO is to contribute to strategy and research policy at the EC (FP6, WP 2005-6, FP7), the Scientific and Technical Management of research projects and clusters of the EC RTD FP in the field of: electronic commerce, collaborative work, automation of processes among organisations, standardisation issues. The management of the Research Programmes of the EC (FP5 and FP6), EUMEDIS for IS in Mediterranean countries and ALIS for IS in Latin-America. He is the Chairman of collaboration@work expert group and ERA pilot, managing the ERA pilot project on Collaborative technologies: BrainBridges. As a professor at Universidad Politecnica de Madrid. Postgraduate Virtual School (Cepade), he is in charge of the courses on Technologies, Applications and Emerging Business Models. Collaborative environnements and Mobile commerce and Foundations of electronic commerce: management, organisation, technology and regulation. He has extensive experience in managing European RTD and International private IT projects and is an author of books, technical papers and speaker in conferences, Media relations, through Radio, newspapers and TV interviews.
Title: Improving Collaboration Technology by Modeling Human Behavior
Date: Nov. 20th, 09.15 - 10.30
Development of modern complex systems such as aircraft would be impossible without detailed descriptive and predictive models, but models are little used in the development of collaboration technology. Can models of human collaboration provide a foundation for development of new and improved collaborative technologies? I will explore this issue by considering the potential contributions and weaknesses of different approaches for modeling collaboration. Modeling approaches such as UML, workflow models, and coordination theory, and GOMS are ostensive, describing intended collaboration behavior. Modeling approaches such as grounded theory, social network theory, and temporal models are performative, describing observed behavior. I will illustrate and assess these approaches by applying them to the domain of engineering change management, which is a well practiced, complex collaborative activity. The performative approaches generally have potential for (a) improving technology requirements by enriching understanding of collaborative behavior and (b) monitoring ongoing collaborative behavior. The ostensive approaches can help guide or constrain collaborative behavior. Taken together these approaches may enable collaboration technology to adapt to changes in behavior and provide guidance about ways that people can improve their collaboration.
Dr. Steven Poltrock is a
Technical Fellow in the Mathematics & Computing Technology organization of Boeing Phantom Works
where he leads Boeing's research in collaboration technology, including projects supporting teamwork,
workflow management, and knowledge management. He worked as a programmer and engineer in the aerospace
industry for several years before obtaining a Ph.D. in Cognitive Psychology at the University of
Washington. He has 20 years of research experience in Computer Supported Cooperative Work (CSCW),
including 17 years at Boeing. He is an author of more than 50 papers in the CSCW field about topics
such as collaborative user interface design, innovative collaboration technologies, adoption of
collaboration technologies, and experiences deploying these technologies. He was co-chair of the
1998 ACM CSCW conference, and he has presented tutorials about CSCW to more than a thousand attendees
of professional conferences. His current research interest is improvements to collaboration
technologies achieved through the development and use of models of human behavior.